top of page

Returns, Refunds, and Exchanges Policy

Digital Products

We offer No Return, Refund, or Exchange Policy for Digital Products ()

Thank you for choosing to purchase our digital products. Please read this policy carefully before making your purchase, as it outlines our stance on returns, refunds, and exchanges for digital goods.

1. Nature of Digital Products: Our digital products include but are not limited to digital downloads, online courses, and subscription services. Once purchased and downloaded or accessed, these products are immediately available for use.

2. No Returns: Due to the intangible and non-returnable nature of digital products, we do not accept returns. All sales of digital products are final.

3. No Refunds: We do not offer refunds for any digital product purchases unless required by applicable law. Before making a purchase, please ensure that you have thoroughly reviewed the product description, features, and compatibility requirements. If you have any questions, feel free to contact our customer support team for assistance.

4. No Exchanges: Similarly, exchanges for digital products are not permitted. Once a digital product is purchased and downloaded or accessed, it cannot be exchanged for another product.

5. Exceptions: In exceptional circumstances, such as technical issues preventing access to the purchased digital product, we may consider offering refunds or alternative solutions. Please contact our customer support team within 7 of your purchase with relevant details for further assistance.

6. Unauthorized Distribution: Unauthorized distribution, sharing, or resale of our digital products is strictly prohibited and may result in legal action.

7. Changes to Policy: We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase of our digital products, you acknowledge and agree to abide by this no return, refund, or exchange policy.

If you have any questions or concerns regarding this policy, please contact our customer support team for clarification before making a purchase.

Thank you for your understanding and cooperation.

Physical Products

No Return, Refund, or Exchange Policy for Custom Products.

Thank you for choosing to purchase our custom products. Most of our products are handmade and custom made. Please read this policy carefully before placing your order, as it outlines our stance on returns, refunds, and exchanges for custom-made goods.

 

1. Custom Product Orders: Our custom products are especially made-to-order according to your unique specifications and preferences. These may include personalized items, custom-built furniture, bespoke clothing, or any other product that is tailored to your individual requirements.

2. No Returns: Due to the personalized and made-to-order nature of our custom products, we do not accept returns. Once production has begun on your custom order, it cannot be returned for a refund or exchange.

3. No Refunds: We do not offer refunds for any custom product orders unless there is a manufacturing defect or the product does not match the specifications agreed upon at the time of purchase. Please ensure that all details provided for your custom order are accurate and complete before finalizing your purchase.

4. No Exchanges: Exchanges for custom products are not permitted, as each item is uniquely crafted to meet your specific requirements.

5. Order Modifications: Any modifications or changes to your custom order must be requested and confirmed in writing before production begins. Once production has started, we may not be able to accommodate changes, and additional fees may apply for any alterations requested after the order has been placed.

6. Quality Assurance: We take pride in the quality and craftsmanship of our custom products. If you believe there is a manufacturing defect or quality issue with your custom order, please contact us within 3 days of receiving the product for evaluation and resolution.

7. Unauthorized Reproduction: Unauthorized reproduction or replication of our custom products is strictly prohibited and may result in legal action.

8. Changes to Policy: We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order for our custom products, you acknowledge and agree to abide by this no return, refund, or exchange policy.

If you have any questions or concerns regarding this policy, please contact our customer service team for clarification before placing your order.

bottom of page